Free shipping on office furniture

All office furniture is delivered FREE of charge by ABC office furniture throughout the Netherlands and Belgium. There is a minimum order amount, namely €500 excl. VAT. Below this amount we charge 25 euros in delivery costs. Normally we deliver your office furniture to your office or home within a few days.

If we have to send your order with an external carrier, the additional costs associated with this will be borne by you. The latter only applies to exceptional deliveries or extra urgency.

By FREE delivery we mean delivery of the furniture. Mounting on walls is entirely at the customer's expense. Wooden and metal racks must be assembled by the customer himself. For an additional charge of 5% on the purchase price, the office furniture and office chairs are assembled and therefore delivered completely ready for use. You can check this option in the shopping cart.

Delivery time:

We deliver with our own trucks. We deliver on route and, based on stock, need between 1 and 15 working days.

ABC Kantoormeubelen will contact you by telephone after your order to make an appointment for the delivery day and time. If, on second thought, you would prefer different office furniture or a chair in a different color, we will of course be happy to accommodate that.

In consultation with ABC Office Furniture, we can also call you half an hour before delivery.

Right of withdrawal

For products:

1. The consumer can terminate an agreement regarding the purchase of a product during a cooling-off period of at least 14 days without giving reasons. The entrepreneur may ask the consumer for the reason for withdrawal, but may not oblige him to state his reason(s).

2. The cooling-off period referred to in paragraph 1 starts on the day after the consumer, or a third party designated in advance by the consumer, who is not the carrier, has received the product, or:

a. if the consumer has ordered multiple products in the same order: the day on which the consumer, or a third party designated by him, received the last product. The entrepreneur may, provided he has clearly informed the consumer about this prior to the ordering process, refuse an order for multiple products with different delivery times.

b. if the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated by him, has received the last shipment or part;

1. in the case of agreements for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, received the first product.

For services and digital content that is not supplied on a tangible medium:

3. The consumer can terminate a service agreement and an agreement for the supply of digital content that has not been delivered on a tangible medium for at least 14 days without giving reasons. The entrepreneur may ask the consumer for the reason for withdrawal, but may not oblige him to state his reason(s).

4. The reflection period referred to in paragraph 3 starts on the day following the conclusion of the agreement.

Extended reflection period for products, services and digital content that is not delivered on a tangible medium if you do not inform yourself about the right of withdrawal:

5. If the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal or the model withdrawal form, the reflection period will expire twelve months after the end of the original reflection period determined in accordance with the previous paragraphs of this article.

6. If the entrepreneur has provided the information referred to in the previous paragraph to the consumer within twelve months after the commencement date of the original reflection period, the reflection period will expire 14 days after the day on which the consumer received that information.

Obligations of the consumer during the reflection period

1. During the reflection period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The basic principle here is that the consumer may only handle and inspect the product as he would in a store.

2. The consumer is only liable for any reduction in value of the product that is the result of a way of handling the product that goes beyond what is permitted in paragraph 1.

3. The consumer is not liable for depreciation of the product if the entrepreneur has not provided him with all legally required information about the right of withdrawal before or at the time of concluding the agreement.

Exercise of the right of withdrawal by the consumer and costs thereof

1. If the consumer exercises his right of withdrawal, he must report this to the entrepreneur within the cooling-off period by means of the model withdrawal form or in another unambiguous manner.

2. As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer shall return the product or hand it over to (an authorized representative of) the entrepreneur. This is not necessary if the entrepreneur has offered to collect the product himself. The consumer has in any case complied with the return period if he returns the product before the cooling-off period has expired.

3. The consumer returns the product with all supplied accessories, if reasonably possible in the original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.

4. The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.

5. The consumer bears the direct costs of returning the product.

6. If the consumer revokes after first having expressly requested that the performance of the service or the supply of gas, water or electricity that are not prepared for sale in a limited volume or specific quantity commences during the cooling-off period, the consumer is the entrepreneur owes an amount that is proportional to that part of the obligation that has been fulfilled by the entrepreneur at the time of withdrawal, compared to the full fulfillment of the obligation.

7. The consumer shall not bear any costs for the performance of services or the supply of water, gas or electricity that are not prepared for sale in a limited volume or quantity, or for the supply of district heating, if:

a. the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal, the cost reimbursement in case of withdrawal or the model form for withdrawal, or;

b. the consumer has not expressly requested the start of the performance of the service or delivery of gas, water, electricity or district heating during the cooling-off period.

8. The consumer will not bear any costs for the full or partial delivery of digital content not delivered on a tangible medium, if:

a. prior to its delivery, he has not expressly agreed to commence performance of the agreement before the end of the cooling-off period;

b. he has not acknowledged that he loses his right of withdrawal when granting his consent; or

c. the entrepreneur has failed to confirm this statement from the consumer.

9. If the consumer exercises his right of withdrawal, all additional agreements will be dissolved by operation of law.

10. If the furniture has already been assembled, the right of return expires

Obligations of the entrepreneur in the event of withdrawal

1. If the entrepreneur enables the notification of withdrawal by the consumer electronically, he will immediately send a confirmation of receipt after receiving this notification.

2. The entrepreneur will reimburse all payments made by the consumer, excluding any delivery costs charged by the entrepreneur for the returned product, without delay but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait with reimbursement until he has received the product or until the consumer demonstrates that he has returned the product, whichever is the earlier.

3. The entrepreneur uses the same payment method that the consumer used for reimbursement, unless the consumer agrees to a different method. The refund is free of charge for the consumer.

4. If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to reimburse the additional costs for the more expensive method.

5. In the case of office furniture that has already been assembled, the entrepreneur's obligation to return the goods lapses.

Exclusion of right of withdrawal

The entrepreneur can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in time before concluding the agreement:

1. Products or services whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period

2. Agreements concluded during a public auction. A public auction is defined as a sales method in which products, digital content and/or services are offered by the entrepreneur to the consumer who is personally present or has the opportunity to be personally present at the auction, under the supervision of an auctioneer, and where the successful bidder is obliged to purchase the products, digital content and/or services;

3. Service agreements, after full performance of the service, but only if:

a. the execution has started with the express prior consent of the consumer; and

b. the consumer has stated that he loses his right of withdrawal as soon as the entrepreneur has fully executed the agreement;

4. Service agreements for the provision of accommodation, if the agreement provides for a specific date or period of performance and other than for residential purposes, freight transport, car rental services and catering;

5. Agreements relating to leisure activities, if the agreement provides for a specific date or period of execution;

6. Products manufactured to consumer specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person;

7. Products that spoil quickly or have a limited shelf life;

8. Sealed products that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;

9. Products that are irrevocably mixed with other products after delivery due to their nature;

10. Alcoholic drinks, the price of which was agreed upon when concluding the agreement, but delivery of which can only take place after 30 days, and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence;

11. Sealed audio, video recordings and computer software, of which the seal has been broken after delivery;

12. Newspapers, periodicals or magazines, with the exception of subscriptions thereto;

13. The supply of digital content other than on a tangible medium, but only if:

a. the execution has started with the express prior consent of the consumer; and

b. the consumer has stated that he thereby loses his right of withdrawal.

14. Goods assembled after delivery.

These rules on the right of withdrawal have been specially created for the protection of consumers. They do not apply if you, as an entrepreneur, purchase a product remotely from another entrepreneur. Then the general rules for (purchase) agreements from Book 6 and Book 7 of the Civil Code apply. See also our general terms and conditions on this site.

These rules on the right of withdrawal have been specially created for the protection of consumers. They do not apply if you, as an entrepreneur, purchase a product remotely from another entrepreneur. Then the general rules for (purchase) agreements from Book 6 and Book 7 of the Civil Code apply. See also our general terms and conditions on this site.